RTÉ sinks to bottom of customer experience table

RTÉ has dropped to the bottom of the league table of 150 brands in the latest annual Customer Experience report compiled by the CX Company.

It comes in the wake of the payments controversy at the station and other issues that have come to light since the summer.

RTÉ's overall customer experience - CXi - score fell by almost a fifth, which was the bigges...
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