BT 'cutting off lifeline' for elderly as tech giant axes free phone book online

Jon King - Express - 28/04
BT is axing its free online directory, forcing users to pay £1.55 per minute to call its 118 500 number instead.

BT has been accused of cutting off a lifeline to the elderly amid reports the telecoms giant has axed its free online directory. It comes after BT bosses ended free distribution of its phone book at the end of March after 140 years.

The internet service will reportedly be closing on Tuesday (April 30), with customers having to telephone ...
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