CommBank exec grilled over fee: ‘Pathetic’

News.com.au - 03/12
Ally Langdon took a CommBank executive to task on Tuesday night over the bank’s controversial decision to charge customers to withdraw their own cash.

Ally Langdon took a CommBank executive to task on Tuesday night over the bank’s controversial decision to charge customers to withdraw their own cash.

Commonwealth Bank were slated after announcing that millions of customers would face the $3 fee from January if they wanted to withdraw their own cash from one of the bank’s branches, with even the assistant treasurer calling the decision “the worst Christmas present imaginable”.

Appearing on Channel 9’s A Current Affair, Angus Sullivan, the executive behind CommBank’s retail banking services, attempted to defend the controversial fee.

The fee applies to customers with a Smart A...
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