Gen Z students in Manchester to learn ‘soft skills’ such as empathy and time management

Josh Halliday - TheGuardian - 21/04
Thousands of ‘digital natives’ to be taught social skills, as employers say they are too afraid to speak on phone

Thousands of gen Z students in Greater Manchester are to learn “soft skills” such as empathy and time-management in a UK-first trial aimed at teaching “everyday but essential” tools.

The pioneering programme will teach young people how to thrive in the workplace after employers said “digital natives” were too afraid to speak on the phone or do job interviews.

Prof Sandeep Ranote, a leading child psychiatrist, said those born between the mid-1990s and early 2010s – known as gen Z – had grown up in a very different global world that had left them lacking some key social skills.

“Young people are going into a world with h...
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