M&S apologises to customers over ‘cyber incident’

Conor Pope - The Irish Times - 19:50
People warned of possible delays to click-and-collect orders

Marks & Spencer has emailed customers in Ireland apologising for a “cyber incident” that affected some contactless payments and click-and-collect orders over the bank holiday weekend.

The email said the retailer was “working hard to resolve” the issue and stressed that neither customers nor staff need to do anything as their data had not been compromised.

However, people were warned they could face delays to their click-and-collect orders as a result of the incident.

M&S added that it had to make “minor, temporary changes” to its store operations to protect customers...
[Short citation of 8% of the original article]

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