Social Security rescinding its plan to end phone-based filing called a win for Illinois seniors

The Illinois chapter of AARP played a role in the Trump administration reversing itself and allowing Social Security beneficiaries to have the option of filing for benefits over the phone.

The continuation of phone-based filing is an about-face of a plan set forth in mid-March by the Social Security Administration (SSA) to restrict telephone services for beneficiaries nationwide. Nearly 100,000 Illinoisans mobilized against the plan by writing to Congress during the month of March. Nationally, AARP members sent more than 2 million emails denouncing the proposed changes.

In response to the widespread pushback, the SSA issued a series of updates on X, formerly Twitter, withdrawing its pre...
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